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Frequently Asked Questions

Frequently Asked Questions

Do you have a question? you can ask our helpful customer support at contact@zulfees.co.nz

What are Clean Towels?

Clean Towels are eco-friendly, biodegradable face towels designed for various skincare needs. They are made with soft and absorbent premium viscose, ensuring a gentle and effective bacteria-free cleansing experience.



How many Towels come in a box?

Clean Towels are available in two box sizes. The larger box contains 50 Clean Towels, while the smaller box contains 25. Each box ensures you have plenty of Clean Towels, catering to your needs and providing convenience for regular use.



How big are the Clean Towels?

Clean Towels are 30 x 25 cm, which is approximately 10 inches by 12 inches, making them large enough to effectively cleanse the face and provide ample surface area for various needs.



Do Clean Towels contain any animal-derived ingredients or involve animal testing?

No, Clean Towels are cruelty-free and vegan. They are ethically produced without testing on animals or using any animal-derived ingredients.



Are Clean Towels safe for sensitive skin?

Yes, Clean Towels are hypoallergenic and suitable for all skin types, including sensitive and acne prone skin. They are free from harsh chemicals, fragrances, and alcohol, reducing the risk of irritation or allergic reactions.



What makes Clean Towels different from regular towels?

Clean Towels are game-changer in skincare! ultra soft and gentle on your skin barrier. Bacteria free, clean and hygienic. Dermatologist tested and approved. OEKO-TEX certified, means no harmful substance. Suitable for all skin types even acne-prone and sensitive skin. Great for daily skincare routine. No more washing or extra laundry loads required.

 

Regular face towels are rough and harsh on your skin barrier they harbor bacteria & mould, oil and dirt. Contains detergent residue, chemicals, bleaches and dyes. Regular face towels are not suitable for all skin types and cause acne and breakouts. Laundry is required after each use.



Can Clean Towels be used for purposes other than skincare?

Yes, Clean Towels are multi-purpose and versatile. Apart from skincare routines and makeup removal, they can also be used for household cleaning tasks, baby care, nursing care, traveling, camping, outdoors and more.



How are they sustainable if they are disposable?

Face Cloths, Face Washers and Water Waste: Washing and drying face washers regularly increases water and energy consumption, especially when each household uses multiple towels a day.
Sustainably Sourced, Biodegradable Clean Towels: Our Clean Towels are made from biodegradable materials that break down after disposal, reducing your carbon footprint without sacrificing cleanliness.



Are Clean Towels reusable?

Yes, Clean Towels can be reused, their durable fabric remains strong even when wet. After use, simply rinse them by hand, and hang them to dry. Once dried, the fabric retains its softness and pliability.

After drying your face with a Clean Towel, you can use it to wipe off excess water from your counter and sink before disposing it out. This simple step helps maximize the use of each towel before disposal, contributing to a more sustainable approach to their use. We do not recommend to reuse for skincare purpose. Visit our Clean Towels page to read more about the uses and benefits.



How should Clean Towels be disposed of?

Clean Towels can be disposed of in regular waste bins. Since they are made from eco-friendly and biodegradable materials, they will break down within a couple of months. By disposing of Clean Towels responsibly, you contribute to a more sustainable skincare routine and reduce your carbon footprint.



Are Clean Towels flushable?

No, Clean Towels are not flushable. It's important to dispose them in the trash to prevent clogs, environmental pollution, and to allow them to biodegrade properly.



How we process your payments?

Your debit or credit card payment will be conducted directly via the BNZ payment facility over a Secure Socket Layer (SSL) connection.

 

We do not store your debit or credit card information, or have access to your debit or credit card details.

 

You can do fast checkout through Apply Pay, Google Pay, After Pay and PayPal without entering your card details on our website.

 

For more information please see our policy on returns & refunds, shipping, and contact information.



FAQs

What are Clean Towels?

Clean Towels are eco-friendly, biodegradable face towels designed for various skincare needs. They are made with soft and absorbent premium viscose, ensuring a gentle and effective bacteria-free cleansing experience.



How many Towels come in a box?

Clean Towels are available in two box sizes. The larger box contains 50 Clean Towels, while the smaller box contains 25. Each box ensures you have plenty of Clean Towels, catering to your needs and providing convenience for regular use.



How big are the Clean Towels?

Clean Towels are 30 x 25 cm, which is approximately 10 inches by 12 inches, making them large enough to effectively cleanse the face and provide ample surface area for various needs.



Do Clean Towels contain any animal-derived ingredients or involve animal testing?

No, Clean Towels are cruelty-free and vegan. They are ethically produced without testing on animals or using any animal-derived ingredients.



Are Clean Towels safe for sensitive skin?

Yes, Clean Towels are hypoallergenic and suitable for all skin types, including sensitive and acne prone skin. They are free from harsh chemicals, fragrances, and alcohol, reducing the risk of irritation or allergic reactions.



What makes Clean Towels different from regular towels?

Clean Towels are game-changer in skincare! ultra soft and gentle on your skin barrier. Bacteria free, clean and hygienic. Dermatologist tested and approved. OEKO-TEX certified, means no harmful substance. Suitable for all skin types even acne-prone and sensitive skin. Great for daily skincare routine. No more washing or extra laundry loads required.

 

Regular face towels are rough and harsh on your skin barrier they harbor bacteria & mould, oil and dirt. Contains detergent residue, chemicals, bleaches and dyes. Regular face towels are not suitable for all skin types and cause acne and breakouts. Laundry is required after each use.



Can Clean Towels be used for purposes other than skincare?

Yes, Clean Towels are multi-purpose and versatile. Apart from skincare routines and makeup removal, they can also be used for household cleaning tasks, baby care, nursing care, traveling, camping, outdoors and more.



How are they sustainable if they are disposable?

Face Cloths, Face Washers and Water Waste: Washing and drying face washers regularly increases water and energy consumption, especially when each household uses multiple towels a day.
Sustainably Sourced, Biodegradable Clean Towels: Our Clean Towels are made from biodegradable materials that break down after disposal, reducing your carbon footprint without sacrificing cleanliness.



Are Clean Towels reusable?

Yes, Clean Towels can be reused, their durable fabric remains strong even when wet. After use, simply rinse them by hand, and hang them to dry. Once dried, the fabric retains its softness and pliability.

After drying your face with a Clean Towel, you can use it to wipe off excess water from your counter and sink before disposing it out. This simple step helps maximize the use of each towel before disposal, contributing to a more sustainable approach to their use. We do not recommend to reuse for skincare purpose. Visit our Clean Towels page to read more about the uses and benefits.



How should Clean Towels be disposed of?

Clean Towels can be disposed of in regular waste bins. Since they are made from eco-friendly and biodegradable materials, they will break down within a couple of months. By disposing of Clean Towels responsibly, you contribute to a more sustainable skincare routine and reduce your carbon footprint.



Are Clean Towels flushable?

No, Clean Towels are not flushable. It's important to dispose them in the trash to prevent clogs, environmental pollution, and to allow them to biodegrade properly.



How we process your payments?

Your debit or credit card payment will be conducted directly via the BNZ payment facility over a Secure Socket Layer (SSL) connection.

 

We do not store your debit or credit card information, or have access to your debit or credit card details.

 

You can do fast checkout through Apply Pay, Google Pay, After Pay and PayPal without entering your card details on our website.

 

For more information please see our policy on returns & refunds, shipping, and contact information.



Do you have a question? you can ask our helpful customer support at contact@zulfees.co.nz