We ship within New Zealand and Australia. Please read the details about our shipping and delivery below.
Shipping Rates
- Free shipping on all orders $19.99 NZD and over.
- Flat rate of $8 for orders $19.98 NZD and under.
- We do not offer shipping to PO Boxes.
When Placing Order
Please carefully review your cart before confirming, changes or additions are not possible once the order is placed.
Kindly ensure the complete details of the delivery address and recipient's name, including any business name for work addresses. Modifications to these details may not be possible after the order is confirmed. We do not assume responsibility for orders that go missing due to inaccurate delivery information provided by you.
We accept debit/credit cards via BNZ secure payment gateway. Payment must be received before orders are shipped.
After your order is placed
Order usually process within 24 hours. You will get an email with NZ Post tracking number once order has been dispatched. For multiple orders, we may combine shipments to minimize wastage, irrespective of multiple shipping payments.
Payment must be received before orders are shipped.
Delivery time
After we have shipped your order, it's in the hands of the courier! Our goal is to achieve delivery as quick as possible after shipping.
- For North Island New Zealand it will take 1-2 business days.
- For South Island New Zealand it will take 2-3 business days.
- Delivery to rural addresses may take longer.
If we are unable to ship your order in 7 working days, we will notify you via email to either cancel the order and receive a refund. Please note that working days exclude weekends and public holidays.
If you have not received an item, you must notify us within 7 days of the dispatch date.
For the latest updates on delivery timeframes, kindly check the NZ Post website.
After delivery
Our packages are shipped as plastic free as possible, mainly relying on cardboard boxes. If you find any soft plastics, please recycle them. Your effort in recycling or composting helps keep our packaging eco-friendly.
We want you to be 100% happy with your purchase. Please see our returns & refund policy for more information.
This shipping policy was last updated on 15 April 2024. We reserves the rights to change the content of the policy without any further notice.